Bajje FAQ — Common Questions & Answers

No. Under bajje's policy, only one account can be created per mobile number or email address. Creating multiple accounts is strictly prohibited, and if detected, all associated accounts may be suspended.

On the bajje login page, click "Forgot Password?" An OTP will be sent to your registered mobile number. Verify the OTP and set a new password. The whole process takes just 2–3 minutes.

KYC (Know Your Customer) is an identity verification process. On bajje, you may be required to complete KYC before your first withdrawal or when transactions exceed a certain amount. Simply upload a photo of your national ID or passport to complete the process. This is in place to keep your account and funds secure.

After several consecutive failed login attempts, bajje automatically locks the account temporarily. Wait a few minutes or contact bajje Live Chat support. Once your identity is verified, the account will be unlocked promptly.

The minimum deposit on bajje depends on your payment method. For mobile banking, the minimum is generally BDT 200–500. Check the bajje deposit page for the latest details.

Deposits made via mobile banking or direct bank transfer to bajje are usually credited instantly or within a few minutes. If there is a delay, contact bajje support with your transaction ID.

bajje supports multiple payment methods:

• Mobile Banking
• Direct Bank Transfer
• Online Banking
• E-Wallet / Electronic Wallet

The full list of available methods can be found on the bajje deposit page.

bajje generally does not charge any fees on deposits. However, your payment service provider may apply its own transaction charges. Make sure to check your payment method's fees before making a deposit.

Withdrawals from a verified bajje account are typically processed within 30 minutes to 2 hours. During peak times or if KYC verification is pending, it may take a little longer. You can check your withdrawal status in the transaction history of your bajje account.

Withdrawal limits on bajje depend on your payment method and account verification level. Generally, the minimum withdrawal amount is BDT 500. For the maximum limit, check the bajje withdrawal page or contact support. A verified KYC account comes with higher withdrawal limits.

If your withdrawal is showing as pending, wait 2–4 hours. If it still has not been resolved, contact bajje Live Chat with your transaction ID. The support team will look into it and resolve it promptly.

Yes, winnings from bonuses can be withdrawn — provided the applicable wagering requirements have been met. Each bonus carries its own terms and conditions. For full details on bonus terms, Terms and Conditions on the page.

When you make your first deposit after registering on bajje, a welcome bonus is automatically credited to your account. No separate code is required. To learn about the bonus amount and terms, visit the bajje bonus page and Terms and Conditions here.

A wagering requirement means the bonus amount must be wagered a set number of times before it can be withdrawn. For example, a BDT 1,000 bonus with a 5x wagering requirement means you need to place BDT 5,000 in bets before withdrawing. The wagering requirement for each bajje bonus is stated in the bonus details.

Yes, bajje regularly runs a range of promotional offers — cashback, reload bonuses, free bets, tournaments, and seasonal deals. You can find all active offers on the bajje Promotions page. Log in to your account to see any exclusive offers available just for you.

When you refer friends to bajje through the referral program, both you and your friend receive a bonus. You can find your unique referral code in your bajje account profile. The referral bonus is activated once your friend registers and makes a deposit using that code.

bajje offers games across a variety of categories:

• Live Casino: Blackjack, Roulette, and Baccarat with real dealers
• Bingo: Classic and modern bingo games
• Fish Games: Fish hunting action games
• Sports Betting: Bet on cricket, football, and more
• Slots: Slot machine games across a variety of themes

Yes, all games on bajje use certified RNG (Random Number Generator) technology. Every outcome is completely independent and in no way influenced by previous results. bajje is regularly audited by third-party testing agencies.

Yes, the bajje app gives you access to all the same games as the website. The app is available on both Android and iOS. To download the app, visit bajje's on the App page Go.

Log in to your bajje account and from the menu Live Casino Go to the section. Choose your preferred game and make sure your account has sufficient balance. Enter the live dealer room and start playing right away.

For Sports Betting on bajje On the bet page Go. Pick a sport, select an event and market, then enter your stake. bajje offers betting on cricket, football, kabaddi, and more. You can also place bets during live matches with the live betting option.